Issue Log

مدیریت وظایف (Issue Log) به مدیریت یک وظیفه از ابتدای شکل گیری تا به نتیجه رسیدن آن تلقی می شود. میتوانیم بگوییم یک مدیریت وظایف (Issue log) موثر شامل جنبه های مختلف یک وظیفه مانند وضعیت اولویت زمان، شخص انجام دهنده ، وابستگی آن به دیگر وظایف و اطلاع رسانی های مربوط به آن میباشد. بدیهی است که مدیریت این موارد در سازمان نیاز به یک سیستم کارا و موثر دارد. سیستم مدیریت وظایف (Issue Log) یاسان تک که تحت پلتفرم شیرپوینت طراحی و پیاده سازی شده است میتواند به درستی کلیه وجوه ذکر شده از یک وظیفه را مدیریت کند.
  • An issue log is a simple list or spreadsheet that helps managers track the issues that arise in a project and prioritize a response to them. An issue is any roadblock or unintended impact that directly affects your project’s timeline and or performance. It’s different than a risk, which can be defined as a potential problem or future issue that might happen in your project. An issue is something that has already come up in your project, and you need to identify and track that issue immediately.
The Issues Log helps you track the:
  • Priority of each issue raised
  • Impact that the issue is having on the project
  • Actions taken to resolve the issue
  • Outcome of the actions taken
You can also use this Issue Form to:
  • Monitor and control the issue status
  • Report high priority issues to management
  • Ensure that every issue is resolved quickly and efficiently
What Are the Components of an Issue Log?

An issue log is at its most basic a list where issues are collected as either ongoing or closed. This way you can track the issue from the time it’s identified until you have resolved it.

But an issue log can be more dynamic. They can order and organize issues by type and severity, which can help you prioritize and manage them. Therefore, you want to have column titles such as the following.

  • Issue Number
  • Status
  • Issue Description
  • Category
  • Priority
  • Assigned to
  • Raised by
  • Open Date
  • Closed Date
  • Comments